I had just begun to Bing when I learned about hunch.
Both Bing and hunch claim to be a "new search engine" that will make decisions for us.
(Bing was recently launched by Microsoft and hunch was founded by Caterina Fake, the co-founder of Flickr.)
I am intrigued. Can it work? Can a search engine make decisions for us?
So I tested both as well as Google with the same question or keyword. I used them just as I normally would.
I learned that I don't often go to the internet wanting a decision - usually I just need straight-forward information. I also learned that if I want a search engine to make a decision, I need to phrase the question somewhat differently. I got a better handle on it after visiting hunch and seeing how simply they phrased the questions.
So I posed my opening question to Google, Bing and hunch:
Can a search engine make decisions for us?
Bing responded with articles about making decisions for a "rockin" SEO campaign. The fifth article was about Microsoft's launch of BING and the 80,000 K advertising campaign. BING did not answer my question.
Google responded with two articles related to the question - both were trade pieces about the launch of Microsoft's BING. Google did not answer the question.
hunch rephrased the question: How can I decide what is the ethical thing to do? I liked the fact that they were prepared to tackle the ethical issue and so I continued to answer their questions of me. After 3 or 4 questions about how I would handle certain issues, they suggested that I use a utilitarian approach. That is, I consider the consequences of actions in making a decision.
If I apply this to whether a search engine can make decisions, I would say that I will try it out and let the results speak for themselves. So hunch did not give me an answer but they told me an approach I could take that would make sense to me.
I have to say that hunch is growing on me. I like the layout, the clean, fresh style and even though they rephrase the questions and seem way off base, the decisions come back more useful than I would have thought.
But let's hear what your experiences are. Why don't you test the differences? Try out Google, Bing and hunch, toss Yahoo into the mix if you want, and let us know what happened on the CWC Facebook site - go to the Central West Coast Chapter of the FPRA - or you can post a comment here.
We'll be posting more about this on the blog as well.
Posted by Suzanne Dameron
Director of Emerging Communications